Sol Beatriz Arango Mesa
President
Part of Grupo Nutresa since 1992
58 years old
Servicios Nutresa

- Servicios Nutresa developed new services that contribute to Grupo Nutresa’s competitiveness. The exploration and adoption of new technologies, the adaptive leadership training and the foreign trade and external manufacturing services are some notable examples of such new services.
- Servicios Nutresa fulfilled the planned value proposition regarding competitiveness and productivity, maintaining the cost-to-serve in the operations in Colombia, Costa Rica and the procurement office in Shanghai, China.
- Servicios Nutresa supported the acquisition process of both Cameron’s Coffee and Atlantic Food Service, as well as multiple alliances and entrepreneurship projects with the objective of facilitating their growth and connection with the rest of the Organization.
- We started the project that consists in the adoption of digital tools for negotiation and contracting with the purpose of harnessing efficiency and seizing opportunities for the entire Organization.
- Servicios Nutresa adopted a risk and trend management model as input for the formulation of the forward planning actions and the corporate strategy.
- We made progress in the use of agile methodologies, mass learning of new technologies and adjustment of the structures that facilitate both mobility and collaboration. Additionally, 14 work teams were formed with the aim of fostering the adoption of these new capabilities.
- We developed practices focused on strengthening women’s leadership and Servicios Nutresa was ranked 1st in Aequales’s gender equality par ranking in the Colombian state of Antioquia.
- We consolidated our Servicios Nutresa School by enhancing the sustainability management capabilities among both employees and contractors. Additionally, we provided training for more than 13,900 employees and leaders in topics related to sustainability and Human Rights.
- Significant progress was made in terms of circular economy with the support provided to the Businesses in the formulation of eco-design criteria with the aim of producing recyclable, reusable or compostable packaging solutions.
- We implemented 22 cases of use of new technologies focused on RPA, exoskeletons, blockchain, artificial intelligence, internet of things, virtual and augmented reality, advanced analytics and 3D printing.
- We consolidated alliances and agreements with agents from the innovation ecosystem in order to accelerate the implementation of projects related to new technologies.
Employees
TOTAL
(Direct employees, third-party employees and apprentices from Colombia and Costa Rica)
(Direct employees and apprentices)
Workplace climate, commitment and satisfaction rating
According to the last measurement performed in 2018.
Savings evolution
2017: COP 86.2 billion
2018: COP 86.4 billion
2019: COP 88.9 billion
From the efficiency achieved in negotiations and sourcing processes, COP 59.01 billion of which correspond to savings in Colombia and USD 9.9 million to our platforms abroad.
- Consolidating and developing new services centered on the productivity and competitiveness needs of our customers while broadening our scope at a worldwide scale.
- Promoting the adoption and use of new technologies for the optimization of processes that enhance our customers’ physical and digital experiences.
- Supporting the digital transformation of all the Businesses, as well as the use of agile, flexible and collaborative work models.
- Continue fostering an adequate risk management and the integrity-based behavior of the employees to ensure the continuity and sustainability of the business.
- Strengthening the co-creation processes and the strategic alliances to boost innovation and project implementation.
We will consolidate an agile and flexible model of shared services managed by a talented team that facilitates the processes of research, development and innovation and that contributes to the transformation of the sourcing models based on sustainable practices throughout the value chain with the purpose of enhancing the competitiveness of our customers.
Sol Beatriz Arango Mesa